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Welcome to the Snookah Pro FAQ page! Here, you'll find answers to the most common questions about our Snookah diving and snorkeling tours in Cebu and Mactan Island, Philippines. If you have any additional questions, please feel free to contact us.
Frequently Asked Questions click drop-down arrow to show answers.
Booking and Reservations
How do I book a Snookah diving tour?
You can book your Snookah diving tour through our website, by phone, or by visiting our office in person. Advance reservations are recommended, especially during peak seasons.
Do you offer group discounts or private tours?
Yes, we offer group discounts for parties of six or more, and we can arrange private tours upon request. Please contact us for more details and pricing.
What is your cancellation policy?
Cancellations made 48 hours before the scheduled tour will receive a full refund. Cancellations made within 48 hours are non-refundable. Please contact us as soon as possible if you need to cancel or reschedule.
General Questions
No experience in diving. Is it beginner-friendly?
Yes, Snookah diving with Snookah is beginner-friendly, requiring no prior experience and guided by certified instructors to ensure a safe and enjoyable underwater adventure in Cebu.
How is Snookah diving different from traditional scuba diving?
Unlike traditional scuba diving, Snookah diving uses a surface-supplied air system, eliminating the need to carry heavy tanks on your back. This makes it more accessible and easier for beginners.
What is the minimum age for Snookah diving?
The minimum age for Snookah diving is 10 years old.
Is Snookah diving safe?
Yes, Snookah diving is safe when conducted under the guidance of certified instructors. We provide thorough training, high-quality equipment, and constant supervision to ensure your safety.
What kind of training will I receive before Snookah diving?
You will receive a detailed briefing on safety procedures, equipment use, and basic diving techniques. Our instructors will also conduct a practice session in a shallow area before heading to deeper waters.
What certifications do your instructors have?
Our instructors are certified by PADI and hold multiple licenses, including Open Water Scuba Instructor, Advanced Open Water Diver, Rescue Diver, and various specialty instructor certifications.
Do you offer courses for individuals with disabilities?
es, we offer adaptive diving programs tailored to meet the needs of divers with disabilities. Our instructors are trained in adaptive techniques to ensure a safe and enjoyable experience for everyone.
What can I expect during a Snookah diving tour?
Our tours begin with a safety briefing and training session, followed by guided dives at various beautiful spots around Mactan Island. Expect to see vibrant coral reefs, diverse marine life, and stunning underwater landscapes.
How long does a Snookah diving tour last?
Tours typically last around 1-2 hours, including the training session and multiple dives. Exact duration may vary depending on the specific tour package and conditions.
Are there any health restrictions for Snookah diving?
Participants should be in good health and free from conditions that may impair their ability to dive, such as severe asthma, heart problems, or recent surgeries. A medical questionnaire and clearance from a doctor may be required.
What if I have never snorkeled or dived before?
Our Snookah diving experience is designed for beginners and those with no prior snorkeling or diving experience. Our instructors will provide all the training and support you need to feel comfortable and confident in the water.
Can I get photos or videos of my diving experience?
We offer photo packages of your diving experience for purchase, capturing memorable moments underwater, available for sale after your tour.
Equipment and Gear
What equipment is provided for Snookah diving?
We provide all necessary equipment, including masks, snorkels, fins, wetsuits, and the Snookah system (air hose and surface air supply unit).
Can I bring my own diving gear?
Yes, you are welcome to bring your own gear. However, our team will inspect it to ensure it meets safety standards before use.
What should I wear for Snookah diving?
Wear a comfortable swimsuit and bring a towel. We recommend wearing a rash guard or wetsuit for sun protection and warmth.
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